Subscribe to the SpamSieve-News mailing list to get an e-mail when a new version of SpamSieve is released or an important support issue arises. If your question is not answered above, please gather the proper background information and contact us by sending an e-mail to Please do not forward spam messages to this address.Have you checked the list of frequently asked questions, including the general ones for the application and the ones for Apple Mail?.Please see this page for more information about how this happens and how to cope with it. Wondering why you see spam in a Junk mailbox in addition to SpamSieve’s Spam mailbox? This is probably because of a server junk filter.Just fix your settings, and the accuracy will return to normal. Are lots of spam messages (or more than before) ending up in your inbox? Even if SpamSieve is catching some of your spam, there’s a good chance that there’s a setup problem.For the best filtering accuracy, follow the instructions to do an initial training and to correct all the mistakes.If you are using Apple Mail and SpamSieve does not seem to be filtering your mail, please check the Preferences ‣ Rules window in Mail and make sure that the SpamSieve rule is active (checked).There’s lots of information in the SpamSieve manual, such as the list of supported mail programs and OS versions, setup instructions for the different mail programs, and a section on iPhone spam filtering.If want to use a pre-release version of macOS or update to the latest release version as soon as it’s ready, check out the SpamSieve public beta.A macOS bug can cause SpamSieve to hang at launch on M1 Macs for a small percentage of users who purchased a long time ago.If you have questions about Background Items Added notifications on macOS 13, please see this page.You can work around this as described on this page. A macOS bug can cause Mail on macOS 13.1 to hang when training a message.A macOS bug can cause Mail to pause a long time at launch before it loads any plug-ins.If you have the latest version of SpamSieve but Apple Mail reports the plug-in as incompatible, please see this page.After updating, see this page if you don’t see the SpamSieve commands in Apple Mail’s Message menu. SpamSieve 2.9.52 (released March 10) is compatible with macOS 10.13 through macOS 13 and Apple Silicon Macs.
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